“You seem to be using an unblocker or proxy.”
Aren't those words just… frustrating!
Yep, Netflix has made an attempt to crack down on people using a VPN or Proxy service to sneak into their global content library.
The good news is, the fix for the Netflix proxy error is pretty simple.
In fact, it's as simple as watching this video or following the instructions below:
How To Fix Netflix Proxy Error Video
About The Netflix Proxy Error
Back in early 2016, after much huffing and puffing and threatening to do so, Netflix did start to crack down on the use of VPN and proxy services to bypass their geo-restrictions.
Happily paying users who until then had been having success unblocking Netflix with their VPN were suddenly met with this nasty screen:
You seem to be using an unblocker or proxy. Please turn off any of these services and try again. For more help, visit netflix.com/proxy
Words nobody wants to see when they're trying to catch the latest James Bond movie right?
Luckily you can bypass this block with a little bit of effort.
Getting past the block is possible. In fact, it's not even difficult.
At the core of the issue is making sure you are using a VPN that is actively putting effort into bypassing the Netflix efforts to squash VPN use.
Yep, it's a massive game of cat and mouse.
Certain services (for example Private Internet Access) have simply waved the white flag and given up supporting people who want to access geo-restricted Netflix content.
As such, you'll need to choose a service that works with Netflix. We have listed some below.
Here are the steps to then bypass the Proxy blocks:
- Sign up with a VPN service. In our example video we use ExpressVPN as they have the best success bypassing the Netflix proxy block.
- Download and install the VPN software to your device
- Launch the application and sign in with the credentials provided when you signed up.
- Connect to a server in the country you want to watch content in (e.g connect to Los Angeles for US content or London for UK content)
- Go to the Netflix website and sign in
- You will now have access to the content for the country you have connected to
So How Does Netflix Know I'm Using A VPN?
They have teams of people sniffing out the servers and IP addresses the VPN companies are using.
When you connect to the VPN it makes your connecting look as if it's from that server/IP.
Then, all Netflix have to do is block any requests that are coming from that server, and show them the annoying black screen above.
Which VPN services are working with Netflix?
We're testing as often as possible, and we recommend the following VPN services for accessing US and UK Netflix content:
|1||Read Review||$8.32 / month||Visit Site|
|2||Read Review||$8.25 / month||Visit Site|
|3||Read Review||$6.67 / month||Visit Site|
Which VPN services are not working with Netflix?
We can't be certain, however, with every VPN service and DNS redirection service we review, we test it out with Netflix.
Here are the services not currently working based on our testing.
If you're with one of these guys we recommend using ExpressVPN or one of the others covered above.
- Private Internet Access
- Hola Unblocker
- Hotspot Shield
The full list is likely much more comprehensive than this.
We have even heard reports of Netflix cracking down on people who are setting up their own private VPN services using cloud infrastructure on services like Amazon AWS.
Unfortunately, it does require significant effort and investment by the VPN provider to bypass the Netflix efforts to block them.
This typically means the more premium services are the ones with the resources to do so.
Netflix Proxy Error Codes
Netflix throws up all sorts of letters and numbers when they detect you're using a proxy service.
Here are some of the common ones. If you're being hit with any of these, you got yourself some VPN issues:
- 10008 (Apple TV)
- tvp-805 (We’re having trouble playing this title right now. Please try again later or select a different title.)